Delivery & Returns
All orders are shipped via Royal Mail. Please allow up to 3 days to process your order and allow it to be shipped.
UK - gifts, shoes and accessories will be shipped 2nd class and recorded delivery.
UK - Dresses and sample dresses are shipped, tracked and signed for.
ROI - gifts, shoes and accessories are shipped standard mail.
ROI - Dresses and sample dresses are sent tracked and signed for.
RETURNS, EXCHANGES AND REFUNDS
Refunds will only be accepted on items in their original condition that have not been worn, damaged or altered. Packagaing such as dust bags (included in all pairs of shoes), labels and gift boxes must also be returned. We reserve the right to refuse refunds if products are not returned in the original condition.
Items must be returned within a 7 day period and it is up to the buyer to ensure it reaches us safely. We cannot accept any returns after this time.
If items are soiled or damaged then no refund will be offered and the item will be returned.
The buyer is responsible for return shipping costs. All items should be posted directly to;
Petticoat Lane Bridal,
1-3 Lisburn Street,
Refunds will be made using the same original payment method.
Sale items are not eligible for returns or refunds unless stated otherwise.
Exchanges can be made on particular items when possible, i.e if the size/colour is available.